Privacy Policy

vHUBs takes your privacy seriously. Please read the following to learn more about our privacy policy. This privacy policy for vHUBs relates directly to the corporate website and all vHUBs hosted sites (various addresses). Please contact us if you have questions about this policy.

A. Data Collection
This policy declares the data collected in three (3) data groups, 'access log information' and 'vHUBs user registration' and 'user content' . The data practices of each group will be explained separately.

1. Access log information
The vHUBs application and the web servers create access logs containing the following information:

This data will be used for the following purposes:

  • Completion and support of the current requested activity
  • Web site and system administration
  • Research and development

This data will be used by vHUBs Pte Ltd and our direct agents only. It will not be sold or shared with third-parties unless it is in an aggregate format that does not expose user-identifiable information.

2. vHUBs Profile Information
When you sign up for a vHUBs Account, we ask you for personal information:

  • First and Last Name
  • E-mail Address
  • Address (optional)
  • Phone (optional)
  • Miscellaneous Profile Information (optional)

The vHUBs online community application requires each user to be uniquely identified. User profile information is exposed within the context of one or more online community websites. Users need to opt-in to "join" a community. vHUBs user are provided control over the disclosure of the above profile data. Users can opt-out of a community or the entire site at any time. To do so, the user should login to their personal hub to terminate their membership to leave a particular community or they can choose to close their account to be removed from the site entirely.

We reserve the right to send you certain communications relating to the vHUBs service, such as service announcements, administrative messages and the vHUBs Newsletter, that are considered part of your vHUBs account, without offering you the opportunity to opt-out of receiving them.

3. User Content
The contents of the postings and files, including any text, images, photos, videos, and audio, that you submit to vHUBs are stored and maintained on vHUBs servers in order to publish these items and provide the service. When user leaves the community or Close the vHUBs account, Their chat content will still be visible to parties involved in their chat. And any other content that they post in community activities such as forum will still remain. The Provider who subscribe to vHUBs has the right to delete any content in Community Hub. vHUBs collects and maintains information about your account activity, including the groups that you join or manage, lists of other members or invitees in the groups, activity settings when using vHUBs. vHUBs processes these information for the purposes described below:

  • Providing our services, including the display of customized content
  • Auditing, research and analysis in order to maintain, protect and improve our services
  • Ensuring the technical functioning of our network
  • Protecting the rights or property of vHUBs or our users
  • Developing new services

B. Information Sharing
vHUBs does not rent, sell, or share personal information about you with with other companies or individuals outside of vHUBs except to provide products or services you've requested, when we have your permission, or under the following circumstances: We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of vHUBs's terms of use, or as otherwise required by law. We transfer information about you if vHUBs is acquired by or merged with another company. We may share with third parties certain pieces of aggregated, non-personal information, such as the total number of vHUBs users. Such information does not identify you individually. Please contact us at the address below for any additional questions about the management or use of personal data.

C. Security
We have physical, electronic, and procedural safeguards to protect personal information about you. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. To learn more about security, including the security steps we have taken and security steps you can take, please read More about Security.

D. Changes to this Privacy Policy
vHUBs may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your vHUBs account or by placing a prominent notice on our site.

More about Cookies
Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. All cookies other than the "Remember Me" cookie are set as "session cookies". Session cookies are automatically deleted when the user closes all his/her Web browser windows.

[Back to Access Log Information]

More about IP Address
When your web browser or email application requests a web page or email from another computer on the Internet, it automatically gives that computer the address where it should send the information. This is called your computer's "IP address." (IP stands for "Internet protocol.") For most users accessing the Internet from a dial-up Internet service provider (ISP), the IP address will be different every time you log on.

vHUBs receives IP addresses from all users because this information is automatically reported by your browser each time you view a web page. When a vHUBs web page is requested and viewed, that request is logged on our servers with information including the IP address of the computer that requested the page.

IP addresses may be used for various purposes, including to: Diagnose service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP. Estimate the total number of users accessing vHUBs from specific countries or regions of the world. Help determine which users have access privileges to certain content that we host. [Back to Access Log Information]

More about Security
vHUBs takes your security seriously and takes reasonable steps to protect your information. No data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. The following is a summary of the measures vHUBs takes to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us. vHUBs continues to evaluate and implement enhancements in security technology and practices, however we can only take steps to help reduce the risks of unauthorized access. Each individual using the Internet can take steps to help protect their information and further minimize the likelihood that a security incident may occur.

Security Steps We Have Taken
Secure Socket Layer (SSL) – vHUBs uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time vHUBs asks you for a credit card number on vHUBs for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers. Once you choose to store or enter your credit card number on vHUBs, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number. Secure Storage - vHUBs maintains reasonable physical, electronic, and procedural safeguards to protect personal information about you.

Employee and Contractor Access to Information - vHUBs limits access to personal information about you to those employees who we reasonably believe need to come into contact with that information to provide products or services to you or in order to do their jobs.

Security Steps You Can Take
The following is information about topics that you may want to learn more about and steps you can take to help maintain your account and computer security when online.

  • Choose good passwords that you'll remember.
  • Avoid a complete word from a dictionary (English or otherwise) or a name.
  • Use at least 7 characters.
  • Use a combination of capital and lowercase letters, numbers, and standard symbols (! @ # $ % ^ & *).
  • Don't use personal information that someone could easily figure out.
  • Avoid using repeated digits or letter or any other common sequence of characters. Stay away from obvious passwords such as "test" or "password."
  • Be careful when giving out personal information.
  • Be cautious about giving out your credit card numbers, bank account numbers, driver license number, and passwords. Never post this information on any of the customized vHUBs website.
  • Be suspicious of anyone that asks for this information through the blogs, instant message or email.  vHUBs will never ask you for your password in an unsolicited email or phone call. And we'll never ask you to send your password or credit card information by email.

Reporting incidents
If you believe your vHUBs account has been compromised, please report the incident.

If you have been contacted by someone about your vHUBs account asking for a password, birth date or other personal information, please forward the email to security@vHUBs.com. Please include the full headers and the HTML source code of the email you received. If you are a member of the security community and need to report a technical vulnerability, please contact us too.

In the event that you believe that your personal safety is at risk or if you believe that you may be the victim of identity theft or other illegal conduct, please contact the appropriate federal, state or local law enforcement agencies directly. [Back to Security]

© 2009 vHUBs Pte Ltd